"Had a flat tire at 11pm and was 20 miles outside of Dubuque. They had a flatbed tow truck there within 30 min so no fear of damage to my car and the customer service was amazing. Even let me bring my dog in the truck and went completely out of his way to give us a ride home before having to drive all the way back to the office - not getting home to his family until probably well after 1 am. He was super accommodating and friendly. Highly recommend!!"